In short
- The public offer is one hotel website remediation project for €499 one-off. It is not a subscription and does not renew.
- The free check is non-binding. A business order is placed only after the required confirmations and a successful €499 Mollie payment.
- The checkout records the website, business identity, billing details, terms version and authority confirmations before Mollie handles payment.
- You review the finished changes privately. Staedy publishes only with the approval required by the confirmed scope.
- We owe the agreed work, not a particular AI citation, search position, booking or revenue result.
This summary is for orientation. The full terms below apply.
On this page
- 1. Provider and business-only scope
- 2. Free check and business checkout
- 3. The €499 project
- 4. Contract formation
- 5. Price, VAT and payment
- 6. Customer responsibilities
- 7. Access, preview and publishing
- 8. AI and third-party services
- 9. Changes, corrections and delays
- 10. Rights of use
- 11. Warranty and liability
- 12. Data protection
- 13. Term and cancellation
- 14. Final provisions
1. Provider and business-only scope
These terms apply to website-remediation services supplied by R&R Spiele UG (haftungsbeschränkt), Emeranstraße 23, 85622 Feldkirchen, Germany, trading as Staedy.
Staedy is offered only to entrepreneurs within § 14 BGB acting for their commercial or independent professional activity. The person placing an order confirms that authority. Consumer contracts are not accepted.
Conflicting customer terms apply only if Staedy expressly accepts them in text form.
2. Free check and business checkout
The free website check is a bounded, automated first look at public pages. It is preliminary, can miss content or produce an incorrect inference, and is not an audit, guarantee, legal opinion or accessibility certification.
Submitting only a URL creates no contract or payment obligation. After the preliminary result, the business checkout asks for the authorised contact, legal business name, billing address, country and optional VAT ID. The buyer must expressly confirm that the order is exclusively for the named business, that the buyer is authorised to order, and that these terms and the €499 total apply.
The buyer can correct the checkout information before continuing to Mollie. Payment details are entered only in Mollie's hosted checkout and do not pass through Staedy's website or database.
3. The €499 project
The advertised service is a one-off €499 hotel website remediation project. The goal is to make useful hotel information clearer to guests and easier for search and AI systems to retrieve from the hotel's own site without redesigning the whole website.
Depending on the verified need, delivery may include finished page or section copy, internal links, metadata, structured information, crawler or sitemap corrections, responsive implementation, a private preview, publishing on a supported platform, or a developer-ready handoff. A project does not necessarily include every item in that list; Staedy performs the items reasonably required to remediate the verified problems within this standard service.
Booking-engine replacement, custom applications, paid media, photography, hosting migration, ongoing maintenance, translations, legal review and work on unrelated systems are excluded unless separately agreed in writing.
4. Contract formation
The checkout identifies the customer and website, the standard remediation service, the €499 total, the terms version and the payment route. A contract is formed only when Mollie confirms successful payment and Staedy records the order as paid. An opened, cancelled, failed, pending or expired payment does not authorise Staedy to begin work.
Staedy then verifies the complete site and determines the finished work required within the standard service. If that verification shows before substantive work begins that the website is outside the supported service, safe access is unavailable or responsible delivery is not possible, Staedy may decline the project and issue a full refund. The contract then ends when the refund is issued.
5. Price, VAT and payment
The standard project fee is €499 total, one-off. Where German VAT is chargeable it is included in that €499; where reverse charge or another lawful treatment applies, the invoice states it. The amount payable through Mollie remains €499.
Mollie processes the selected payment method. Staedy starts work only after server-side confirmation that the payment status is paid. Mollie, banks and payment schemes may apply their own payment, fraud, refund and chargeback processes.
There is no automatic renewal. Maintenance or a later project requires a separate agreement.
6. Customer responsibilities
The customer must provide accurate hotel facts, a contact authorised to approve them, timely feedback, and lawful access to material or systems needed for the agreed work. The customer remains responsible for prices, availability, facilities, policies, regulatory statements and other facts about its hotel.
The customer must have the rights needed for all text, images, marks, code and credentials it supplies. It must not send guest records, customer lists, special-category data, payment-card data or unrelated personal data.
7. Access, preview and publishing
Where direct implementation is included, the parties agree the narrowest practical access method. Passwords must not be sent in ordinary email. Staedy does not make domain, DNS, business-email, booking-engine, checkout or destructive database changes unless the scope expressly includes and separately approves them.
The customer receives a private preview, staging view or comparable review format. The customer checks presentation and factual accuracy. Staedy publishes only after approval from the authorised contact where publication is included.
If the platform or access route prevents responsible direct publishing, Staedy may deliver finished copy or code with exact placement and verification instructions where that is consistent with the confirmed scope.
8. AI and third-party services
Staedy may use AI systems to analyse public hotel content, test guest-style questions and assist drafting. AI output is treated as an input, not as proof. Material hotel claims are checked against public sources and customer-supplied facts, and the customer approves facts before publication.
AI answers, search systems, crawlers, WordPress, Shopify, Webflow, hosting, plugins and booking engines are independent third-party systems that can change or fail. Their names do not imply endorsement or partnership.
Staedy does not promise that an AI service will cite or recommend the hotel, that a search engine will rank it, or that bookings, traffic or revenue will increase.
9. Changes, corrections and delays
Included review arrangements and expected timing are communicated for the paid order. A correction needed because delivered work materially differs from the agreed service does not consume an ordinary review round.
New pages, objectives, languages, functions or material changes requested after acceptance require written agreement on any added price and timing. Dates move by a reasonable period where required access, facts or approval arrive late.
10. Rights of use
After full payment, the customer receives a non-exclusive, perpetual, worldwide right to use, modify and publish the customer-specific copy, layouts, code and implementation material delivered for its own business and websites.
Pre-existing Staedy tools, methods, templates and general know-how remain Staedy's. Third-party components remain subject to their licences. Customer material remains the customer's or its licensor's.
Staedy does not identify the customer publicly as a client or publish project material as a case study without separate permission.
11. Warranty and liability
The customer must report a material defect with enough detail for Staedy to inspect it. Staedy may first provide subsequent performance within a reasonable period. Statutory remedies remain available if subsequent performance fails or is unreasonable.
Staedy is liable without limitation for intent, gross negligence, injury to life, body or health, fraudulent concealment, an expressly assumed guarantee and mandatory statutory liability. For slight negligence, liability is limited to breach of a material contractual duty and the foreseeable loss typical of the contract. Mandatory law remains unaffected.
A later AI or search change, a customer or third-party modification, failure of an unsupported platform component, or an outcome that was not expressly guaranteed is not a defect in Staedy's delivered work.
12. Data protection
Personal data is processed as described in the privacy notice. For ordinary project administration, public-site analysis and production, Staedy acts as an independent controller. Where the agreed implementation requires processor activity for the customer, the parties conclude the required Art. 28 GDPR terms before that processing starts.
13. Term and cancellation
The contract ends when the agreed work is delivered or published and payment is settled. It does not renew automatically.
This is a business service, so no consumer withdrawal right is offered. Before work starts, Staedy may agree to cancel and refund an unstarted order; after work starts, a customer cancellation without a statutory or contractual right does not require a refund. The right to terminate for good cause and mandatory statutory rights remain unaffected.
14. Final provisions
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Where the customer is a merchant, legal person under public law or special fund under public law, Munich is the exclusive place of jurisdiction; Staedy may also sue at the customer's general place of jurisdiction.
The contract language is the language of the accepted scope. Later terms apply only to later projects unless both parties agree otherwise. If a provision is invalid, the remaining provisions remain effective.